SuccessFactor Renewal

The National Research Council Canada (NRC) awarded SAP a contract in 2016 for a fully integrated HR talent management solution to support HR functions such as Learning, Hiring, Onboarding, Offboarding & Performance Management. The solution consisted of an end-to-end HR solution with pre-formulated means of integration with our existing on-premise SAP landscape. It contains bi-directional connectivity with the SAP ERP HCM landscape and database for optimized HR data integrity. The NRC has the following requirements: a) A vendor hosted talent management solution that is fully integrated across all talent management functions and which offers secure, fully defined productized integrations and pre-set integration (workflow, security, messaging and data integration) with NRC’s on-premise SAP ERP HCM backend so as to optimize NRC’s HR data integrity to support improved decisions and actions. In the event of disruption or failure of a productized integration, SAP takes on the responsibility of addressing the problems. SAP’s investment in integration will save NRC the costs of building and maintaining integrations. For this particular requirement, SAP is the named exclusive agent. b) An on-going software maintenance and support service for the talent management solution provided by SAP. The required support service provides software updates, patches and upgrades and general product support for the total solution: SAP cloud talent management solution, the current on-premise SAP solution and the productized integrations. For this particular requirement, SAP is the named exclusive agent.