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RFI / LOI - JUS HDS LETTER OF INTEREST - REQUEST FOR INFORMATION SOLICITATION NUMBER 19335-160056/B
This Request for Information is for: the Department of Justice Canada (JUS)
Purpose of this Request for Information: The intent of this Request for Information (RFI) is to solicit feedback from industry on all aspects detailed in the draft Annex A - Request for Proposal.
Following feedback that will be received in response to this RFI, it is the Government of Canada’s intention to publish a Request for Proposal (RFP) based on the draft copy mentioned above.
Overview: JUS requires informatics professional services to operate a responsive service through a centralized national Help Centre, in addition to providing desk-side support services in the National Capital Region (NCR), as well as national desktop engineering services. The service will provide Level 1 Help Desk Services, Level 2 Desk-side Support and Break/Fix Support Services, Level 3 Engineering and Support Services, and professional services through a task authorization on an as and when requested basis for; Project Manager, Solution Architect, Security Architect, Business Analyst, On-site Services Team Leader and On-site Services Representative.
Nature of Request for Information: The material in the RFI package is for the solicitation of feedback only. Responding to this RFI is not a prerequisite to receiving any resulting RFP related to this JUS requirement. The industry is encouraged to indicate their level of interest by responding to the questions found at Section 7, in order to facilitate a better understanding of the requirements and capabilities from both JUS and industry perspectives.
This is not a bid solicitation. This RFI will not result in the award of any contract. As a result, potential suppliers of any goods or services described in this RFI should not reserve stock or facilities, nor allocate resources, as a result of any information contained in this RFI. Nor will this RFI result in the creation of any source list. Therefore, whether or not any potential supplier responds to this RFI will not preclude that supplier from participating in any future procurement. Also, the procurement of any of the goods and services described in this RFI will not necessarily follow this RFI. This RFI is simply intended to solicit feedback from industry with respect to the matters described in this RFI.
Dubé, Jonah Telephone No. 873-469-4980 Email: jonah.dube@pwgsc-tpsgc.gc.ca Delivery Date: Above-mentioned
The Crown retains the right to negotiate with suppliers on any procurement.
Documents may be submitted in either official language of Canada.
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
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