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The Bell Contact Centre Modernization Task Authorization supports the phased migration of 14 contact centres using a single, integrated delivery approach. This Task Authorization Review Board request seeks approval to proceed with Task Authorization funding under the existing Contact Centre as a Solution contract, enabling fund release through approved Task Authorization and ensuring consistent governance, oversight, and financial control. | Government contract · CanPursue
Contracts
competitive

The Bell Contact Centre Modernization Task Authorization supports the phased migration of 14 contact centres using a single, integrated delivery approach. This Task Authorization Review Board request seeks approval to proceed with Task Authorization funding under the existing Contact Centre as a Solution contract, enabling fund release through approved Task Authorization and ensuring consistent governance, oversight, and financial control.

Employment and Social Development Canadabell canada4500017396
Open official sourceWatch
Total contract value
$21.3M
Original award value
$21.3M
Start
Jun 30, 2026
End
—

Timeline

Official
  • AwardedJun 30, 2026. Original award value: $21.3M
Contract number
4500017396
Awarded
Jun 30, 2026
Instrument
—
Status
competitive
Amendments
0 amendments
Source
Federal contracts over $10,000 (Open official source)
esdc-edsc
Related procurement
No linked procurement observed.