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The department has a requirement for the provision of professional services in support of the Immigration, Refugees, and Citizenship Canada (IRCC) Digital Platform Modernization (DPM) Phase 3 (P3) Client Experience Platform (CXP). The CXP will eventually replace custom, outdated and/or unintegrated client-facing portals and tools with modern digital capabilities, creating a unique "front door" to IRCC and making it easier for clients to interact with the Department online. To enable a successful transition to new digital services, changes will be introduced in phases with projects and work required to introduce the desired capabilities being grouped into "tranches". | Government contract · CanPursue
Contracts
competitive

The department has a requirement for the provision of professional services in support of the Immigration, Refugees, and Citizenship Canada (IRCC) Digital Platform Modernization (DPM) Phase 3 (P3) Client Experience Platform (CXP). The CXP will eventually replace custom, outdated and/or unintegrated client-facing portals and tools with modern digital capabilities, creating a unique "front door" to IRCC and making it easier for clients to interact with the Department online. To enable a successful transition to new digital services, changes will be introduced in phases with projects and work required to introduce the desired capabilities being grouped into "tranches".

Immigration, Refugees and Citizenship CanadaAccenture Inc.7121360
Open official sourceWatch
Total contract value
$35.9M
Original award value
$17.8M
Start
May 31, 2024
End
—

Timeline

Official
  • AwardedMay 31, 2024. Original award value: $17.8M
Contract number
7121360
Awarded
May 31, 2024
Instrument
—
Status
competitive
Amendments
0 amendments
Source
Federal contracts over $10,000 (Open official source)
cic
Related procurement
No linked procurement observed.