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The IRCC department has a requirement for the provision of professional services in support of Digital Platform Modernization (DPM) Phase 3 (P3) Client Experience Platform (CXP). The CXP will eventually replace custom, outdated and/or unintegrated client-facing portals and tools with modern digital capabilities, creating a unique "front door" to IRCC and making it easier for clients to interact with the Department online. To enable a successful transition to new digital services, changes will be introduced in tranches in order to stabilize, standardize and roll out new capabilities . | Government contract · CanPursue
Contracts
competitive

The IRCC department has a requirement for the provision of professional services in support of Digital Platform Modernization (DPM) Phase 3 (P3) Client Experience Platform (CXP). The CXP will eventually replace custom, outdated and/or unintegrated client-facing portals and tools with modern digital capabilities, creating a unique "front door" to IRCC and making it easier for clients to interact with the Department online. To enable a successful transition to new digital services, changes will be introduced in tranches in order to stabilize, standardize and roll out new capabilities .

Immigration, Refugees and Citizenship CanadaAccenture Inc.7119740
Open official sourceWatch
Total contract value
$13.5M
Original award value
$10.4M
Start
Aug 28, 2023
End
—

Timeline

Official
  • AwardedAug 28, 2023. Original award value: $10.4M
Contract number
7119740
Awarded
Aug 28, 2023
Instrument
—
Status
competitive
Amendments
0 amendments
Source
Federal contracts over $10,000 (Open official source)
cic
Related procurement
No linked procurement observed.