Modernizing the IM/IT intake process to address fragmentation, inefficiencies, unclear intake pathways, and limited transparency. The current state includes multiple intake streams and inconsistent service catalogue information, resulting in delays and user frustration. | Government contract · CanPursue
Modernizing the IM/IT intake process to address fragmentation, inefficiencies, unclear intake pathways, and limited transparency. The current state includes multiple intake streams and inconsistent service catalogue information, resulting in delays and user frustration.